The CEO of a Fortune 100 company made a lot of money and enjoyed spending it on his yacht to the point of obsession. The board of directors decided it was interfering with his work performance and made him choose between the yacht and work. He chose the yacht. When the job security of other people depends on the performance of a few key leaders, leadership is required.

Match the steps for conducting an informational interview with the tasks in each step.

Gwen, a manager at exude apparels inc., received a message from a customer requesting a replacement for a purchased pair of shoes. exude apparels has a clearly stated no-return policy. gwen responded to the customer denying the request in a tactful and clear manner. despite this, the customer submitted a second request. in this scenario, which of the following is an appropriate response to the second request?

The adjusted trial balance for china tea company at december 31, 2018, is presented below: