I'm working on a managerial communication case study 1) - According to a recent survey by the Graduate Management Admission Council, employers rank the ability to listen number two among 25 skills they demand in new graduate business school hires, placing it above writing ability, presentation skills, or quantitative analysis. Yet, it is generally acknowledged that of the four primary communication activities—speaking, listening, writing, and reading—listening is the most difficult to master.

Discuss why you agree or disagree that listening is the most challenging communication skill to master. Provide an example of a technique to improve listening skills. ( minimum of 600 words)

Cite all sources in APA format. At least 2 sources; - Hynes, G., & Veltsos, J. (2022). Managerial communication: Strategies and applications (8th ed.). is mandatory.

2) -Discuss how the non-verbal signals or forms of expression (facial expressions, body language, ge