In the service department of the Glenn-Mark Auto Agency, mechanics requiring parts for auto repair or service present their request forms at the part department counter. The parts clerk fills a request while the mechanic waits. Mechanics arrive in a random (Poisson) fashion at the rate of 32/hr., and a clerk can fill requests at the rate of 20/hr. Given the cost for a mechanic is $70/hr., and the cost for a clerk is $25/hr. Required:
a. Determine the optimum number of clerks to staff the counter.
b. How many mechanics are waiting in line on average?
c. What is the optimum number of clerks to staff the counter?

Which result is a positive aspect of globalization?

What is the second step in communication planning? determine the purpose of the message outline the communication for delivery determine the best channel of communication clarify objectives identify the audience

Read the following scenario and answer the question in 5-10 sentences. you are the owner of a small business that is a defendant in a lawsuit in federal court. you received bad news from your lawyer that the judge did not allow certain documents to be admitted as evidence in court and that the jury reached a $50,000 verdict in favor of the plaintiff. your lawyer tells you that it is within your legal right to hire him to file an appeal with the united states court of appeals. if the appellate court rules in your favor, you may be able to avoid paying part or all of the $50,000. evaluate your lawyer’s suggestion about appealing the decision.