The U. S. Postal Service is a public service institution and does not charge consumers in rural areas higher prices to deliver mail. Which of the following is LEAST likely a benefit of ABC systems to managers in public service institutions such as the U. S. Postal Service? a. Better understanding of costs
b. Enhanced management of activities
c. Assistance with reducing costs
d. Improved pricing decisions

Driving would be more pleasant if we didn't have to put up with the bad habits of other drivers. a newspaper reported the results of a valvoline oil company survey of 500 drivers in which the drivers marked their complaints about other drivers. the top complaints turned out to be tailgating, marked by 24% of the respondents; not using turn signals, marked by 19%; being cut off, marked by 15%; other drivers driving too slowly, marked by 12%; and other drivers being inconsiderate marked by 5%.