Cheryl will only let Martine cut her hair. She has tried other hairdressers, but she knows from experience that Martine cuts her hair well every time. For Cheryl, is the most important of the five service quality dimensions.

answer; i believe that the correct answer is (d); the business benefits because owners can share responsibilities;

answer; (1) blank; decreases; ///blank(2) increases; ///blank(3)increases;

answer: kevoto

explanation: be healthy