As Hope Springs continues to grow and establish its business-to-business market, Ju Li is considering changing her sales force philosophy to focus on salespeople who simply processes orders and reorders for products that that were already sold by Hope Springs. a. order getter
b. order taker
c. relational
d. closer
e. consultant

10.     lucy is catering an important luncheon and wants to make sure her bisque has the perfect consistency. for her bisque to turn out right, it should have the consistency of a. cold heavy cream. b. warm milk. c. foie gras. d. thick oatmeal. student d   incorrect

An essential element of being receptive to messages is to have an open mind true or false

Which of the following is not one of the four principles of bottleneck management? a. increasing capacity at non-bottleneck stations is a mirageb. lost time at the bottleneck is lost system capacity.c. release work orders to the system at the bottleneck's capacity pace.d. increased bottleneck capacity is increased system capacity.e. bottlenecks should be moved to the end of the system process.