For an enterprise to execute its strategy in truly proficient fashion and approach operating excellence, Multiple Choice the CEO must gather information firsthand and demand progress from mid-level managers. all employees must be very personable, effective communicators, and be skilled in the empowerment of company personnel. top executives must take the lead in the implementation/execution process and personally drive the pace of progress. the management must be creative in establishing policies and procedures that will instill high standards of operating excellence. mid-level executives must be charismatic, be decisive decision makers, and make inspiring speeches at company events.