Business, 30.07.2021 04:50 PaulJames

Measuring and reporting quality costs does not solve quality problems. Decreases in quality costs generally occur as soon as improvement programs are implemented. Quality cost information helps managers identify the relative importance of quality problems. The impact of customer ill will is generally not found on quality control reports. a. True
b. False

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Measuring and reporting quality costs does not solve quality problems. Decreases in quality costs ge...

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