A tutoring center experiences a seasonal demand pattern for its services. Labor requirements over a typical six-month period follow. As a service industry there is no ability to hold inventory or take backorders, all demand must be met or it will be a lost sale. Period 1 2 3 4 5 6 Total
Requirement 7 8 9 11 12 7
Utilized Cost
Unutilized Cost
Overtime Cost
Hiring Cost
Layoff Cost
Total Costs
Costs associated with operations are as follows:
Wages = $2,000 per worker per month
Hiring cost = $1,000 per worker
Layoff cost = $1,500 per worker
The current workforce level is 10 workers. Costs associated with operations are as follows: Wages = $2,000 per worker per month Hiring cost = $1,000 per worker Layoff cost = $1,500 per worker The current workforce level is 10 workers.
A. What is the total cost of a staffing plan, including the cost of regular wages, hiring, and layoffs using a chase strategy with hiring and layoffs, but no overtime?
a. $17,000
b. $150,000
c. $125,000
d. $108,000
B. What is the total cost of the staffing plan, using a level strategy in which no overtime is allowed and the undertime paid for?
a. $226,000
b. $96,000
c. $146,00
d. $156,000
e. $150,000
C. Suppose that overtime is allowed up to 25% of the regular-time capacity, and that overtime wages are 150% of the regular-time rate. What is the total cost of the level strategy with overtime and undertime that also minimizes undertime?
a. $159,000
b. $129,000
c. $149,000
d. $139,000