Business, 17.07.2021 01:00 claytonhopkins

Two types of customers are served by a two-step process. Each resource is staffed by one employee. Customer A spends two minutes at resource X and five minutes at resource Y. Customer B spends five minutes at resource X and two minutes at resource Y. The demand rate per hour is 10 customer As and 15 customer Bs. Where in the process is the bottleneck and what is its implied utilization

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Two types of customers are served by a two-step process. Each resource is staffed by one employee. C...

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