When you are conducting a phone interview: a. it doesn’t matter how you look or what faces you make because they can’t see you.
b. you don’t need to keep as many notes.
c. you should smile as you talk because they can hear it in your voice.
d. email them the questions in advance so that you only need to listen to their answers.

A.j. was a newly hired attorney for idle time gaming, inc. even though he reported directly to the president of the company, a.j. noticed that the president always had time to converse with the director of sales, calling on him to get a pulse on legal/regulatory issues that, as the company attorney, a.j. could have probably handled. a.j. also noted that the hr manager’s administrative assistant was the go-to person for a number of things that would make life easier at work. a.j. was recognizing the culture at idle time gaming.