As vice president of human resources, Cynthia wants to communicate the changes in benefits to the employees clearly with an opportunity for response. Her best communication tool for this would be​
a.
​a memo from her department.
b.
​e-mail with a way for employees to ask questions.
c.
​the grapevine.
d.
​the horizontal communication channel.
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As vice president of human resources, Cynthia wants to communicate the changes in benefits to the em...
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