Between 2004 and 2008, Starbucks expanded operations rapidly and attempted to diversify from its core business. These efforts diluted its uniqueculture, resulting in competitive parity because the customer experience that was its core competency was no longer. a. organized to capture value.
b. valuable.
c. costly to imitate.
d. rare.
e. VRIO compliant.

Alex is the r& d manager with digital copier inc. the company is having a problem with one of its most popular copiers jamming. the vice president of marketing told alex that "we need to quickly discover how to turn this problem into a desirable situation. you need to determine the underlying cause of the problem and perhaps even make improvements to the copier." when alex analyzes the underlying causes of the paper-jam problem, which function is he performing? a. synergy b. diagnosis c. analytics d. feasibility e. mbo