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Business, 18.05.2021 22:30 Homepage10

. If Ann says, β€œI’d be happy to help you find a new TV,” but has a scowl on her face and is looking down at her cell phone, you would

not notice the disparity in her verbal and nonverbal communication.

think that she is not really happy about doing her job.

expect this kind of communication from a salesperson.

think that she is eager to help you.

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. If Ann says, β€œI’d be happy to help you find a new TV,” but has a scowl on her face and is looking...
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