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Business, 13.05.2021 22:00 jdeformity

Frank Gentry works as a sales representative for Tech-Med, a firm that manufactures hospital supplies. Recently, a prospective buyer walked into the Tech-Med store seeking beds for the children's ward in his private clinic. Frank quickly showed the client the range of beds available that were designed specifically for children. In which of the following steps of the selling process was Frank? a. presentation and demonstration
b. follow-up
c. qualifying
d. handling objections
e. prospecting

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