MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question. 1) The four kinds of structural organizational change enabled by IT, in order from least to most risky, are: A) rationalization, automation, reengineering, and redesigning. B) rationalization, automation, reengineering, and paradigm shift. C) automation, rationalization, redesigning, and paradigm shift. D) automation, redesigning, restructuring, and paradigm shift. E) paradigm shift, reengineering, rationalization, and automation. 2) In automation: A) more manual steps are required. B) business processes are reorganized to cut waste and eliminate repetitive, paper-intensive tasks. C) the nature of the business is rethought. D) employees are enabled to perform their tasks more efficiently. E) business processes are added.