Ethan is a young salesperson who has conversations with his customers in an attempt to establish and maintain good relationships with them. his main focus is to gain the confidence of his customers through these conversations so that he can determine their needs and them fulfill those needs. in this scenario, ethan is engaging in

In this scenario, Ethan is engaging in a sales dialogue. Sales dialogue is a series of talks between the buyers and sellers. This would usually take place over time in order to build relationships. The purpose of this dialogue is to determine whether the prospect customer should be targeted. This dialogue would also help to clarity the prospect's situation. It would also help the seller to discover the prospect's needs and requirements in transacting the business.  

The letter c i’m pretty sure