Alzuria is a developing economy. with trade and liberalization, the country has now seen substantial development in the private sector. however, government intervention in certain markets remains strong. the banking sector has a good mix of both private banks and those called "government undertakings," or public sector banks. consumers are becoming increasingly aware of the difference in the quality of service provided by the private and the public sector banks. competition among private banks has ensured that their employees adhere to high standards of customer service. their public sector counterparts, however, do not appear to be making an effort to improve their customer service.

Avx home entertainment, inc., recently began a “no-hassles” return policy. a sample of 500 customers who recently returned items showed 400 thought the policy was fair, 32 thought it took too long to complete the transaction, and the rest had no opinion. on the basis of this information, make an inference about customer reaction to the new policy. (round your answers to 1 decimal place.)

For each example identify the most appropriate ctso

Oakmont company has an opportunity to manufacture and sell a new product for a four-year period. the company’s discount rate is 18%. after careful study, oakmont estimated the following costs and revenues for the new product: cost of equipment needed $ 230,000 working capital needed $ 84,000 overhaul of the equipment in year two $ 9,000 salvage value of the equipment in four years $ 12,000 annual revenues and costs: sales revenues $ 400,000 variable expenses $ 195,000 fixed out-of-pocket operating costs $ 85,000 when the project concludes in four years the working capital will be released for investment elsewhere within the company. click here to view exhibit 12b-1 and exhibit 12b-2, to determine the appropriate discount factor(s) using tables.