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Business, 15.04.2021 16:10 wwwclarajohnson39

Darius wanted to buy a roll of packing tape at the grocery store. He searched the aisle that had office supplies and couldn't find it. After finding a store employee, he learned that the packing tape was located in a display of holiday items and placed on a top shelf. A product like the packing tape may be located where customers like Darius cannot easily find it or an employee may provide mistaken information about a product's features or benefits. In this case, the service delivery failure was .

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