[7:53 PM, 3/21/2021] Amy: A cost center manager: Multiple Choice often oversees divisional operations. may be involved with the sale of new marketing programs to clients. may be the manager who oversees the operations of a retail store. does not have the ability to produce revenue. would normally be held accountable for producing an adequate return on invested capital. [7:53 PM, 3/21/2021] Amy: Distinguishing between controllable and noncontrollable costs on a performance report may result in: Multiple Choice a decrease in goal congruent behavior by managers. an increase in the quality of performance information. an increase in feelings of blame by managers. an increase in the effectiveness of a cost management system and an increase in the quality of performance information. an increase in the effectiveness of a cost management system.