Select the piece of employment-related legislation mentioned in the chapter that you believe has had the greatest impact on workers regardless of what it might have generated in the way of work for HR. Exclude Title VII of the Civil Rights Act of 1964 from consideration as this is the landmark law of four decades of employment legislation and is likely to be the most obvious law to select for this exercise. Explain why you feel the effect of the law you selected have been positive or negative, identify the persons or groups it has primarily impacted, and describe the effect of this law on an HR department.

Which of the following statements is not correct? 1) trade allows for specialization. 2) trade has the potential to benefit all nations. 3) trade allows nations to consume outside of their production possibilities curves. 4) absolute advantage is the driving force of specialization.

Cool beans is a locally owned coffee shop that competes with two large coffee chains, planeteuro and frothies. alicia, the owner, hired two students to count the number of customers that entered each of the coffee shops to estimate what percent of people who are interested in coffee are visiting each shop. after a week, the students found the following results: 589 visited cool beans, 839 visited planeteuro, and 1,290 visited frothies. the students were surprised that cool beans had 139 visits on monday which represented 59% of all people who visited one of the three coffee shops on mondays. how many people visited one of the three coffee shops during the week?

Gwen, a manager at exude apparels inc., received a message from a customer requesting a replacement for a purchased pair of shoes. exude apparels has a clearly stated no-return policy. gwen responded to the customer denying the request in a tactful and clear manner. despite this, the customer submitted a second request. in this scenario, which of the following is an appropriate response to the second request?