-- LU
CASE 1:
Room charge was generated in the Front Office Software (FOS) for the stay of Guest A.
However, the FO manager collected the cash from Guest A and did not show settlement in
Guest A's folio. Instead, the room revenue of Guest A was transferred to the folio of Guest B
who had settled his bills by credit card. The FO Manager did not post a room charge for Guest
B. Thus, only one room charge was accounted for two rooms used by two guests.
1. What is the main problem in the case? [Relate to Ethics) [min 200 words]
2. If you were the CEO of this Hotel, what actions would you take after finding out that the
unethical activities are happening in the hotel? How would you try to resolve the problem with a
sustainable solution? [min 300 words]
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Individual consumers belong to which step of choosing a target market? possible customers competition demographics communication

Cadbury has a chocolate factory in dunedin, new zealand. for easter, it makes two kinds of “easter eggs”: milk chocolate and dark chocolate. it cycles between producing milk and dark chocolate eggs. the table below provides data on these two products. demand (lbs per hour) milk: 500 dark: 200 switchover time (minutes) milk: 60 dark: 30 production rate per hour milk: 800 dark: 800 for example, it takes 30 minutes to switch production from milk to dark chocolate. demand for milk chocolate is higher (500lbs per hour versus 200 lbs per hour), but the line produces them at the same rate (when operating): 800 lbs per hour. a : suppose cadbury produces 2,334lbs milk chocolate and 1,652 lbs of dark chocolate in each cycle. what would be the maximum inventory (lbs) of milk chocolate? b : how many lbs of milk and dark chocolate should be produced with each cycle so as to satisfy demand while minimizing inventory?

Aproduction line has three machines a, b, and c, with reliabilities of .96, .86, and .85, respectively. the machines are arranged so that if one breaks down, the others must shut down. engineers are weighing two alternative designs for increasing the line’s reliability. plan 1 involves adding an identical backup line, and plan 2 involves providing a backup for each machine. in either case, three machines (a, b, and c) would be used with reliabilities equal to the original three. a. compute overall system reliability under plan 1. (round your intermediate calculations and final answer to 4 decimal places.) reliability b. compute overall system reliability under plan 2. (round your intermediate calculations and final answer to 4 decimal places.) reliability c. which plan will provide the higher reliability? plan2plan1