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Business, 11.03.2021 23:40 cgonzalez1371
Demonstrate presentation, communication and interpersonal skills in different customer service situations.
M2
Analyse the strengths and weaknesses of own presentation, communication and interpersonal skills in different customer service situations.
D2
Evaluate own skills and performance in different customer service situations, incorporating this into a personal development plan.
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Demonstrate presentation, communication and interpersonal skills in different customer service situa...
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