Type the correct answer in the box. Spell all words correctly. Which good customer service skill does Tony seem to possess?
Tony works as a customer service professional for a store that sells refrigerators. He met a customer who was furious w
Apparently, the store had delivered the wrong refrigerator model to the customer's home address. Tony apologized on
told the customer that the store would quickly replace the product. He interacted with the customer for a while and pror
would never give the customer a chance to complain in the future. Tony's
helped him mak
in the store's service.
Reset
Next
Do