To support the HR department, you have been asked to produce a factsheet, explaining the importance of the factors which need to be considered when planning, designing and delivering a training programme. In your factsheet: a) Explain with examples, why the methods chosen must be appropriate to the staff being trained at various levels in the organisation. b) Explain the importance & implications of factors that should be considered in: • Planning and designing a training programme • Delivering a training programme

Explanation:

a) The methods chosen for a team that is being trained at various levels of the organization consider the learning needs of the use of a new organizational system, whose objective is to make tasks more dynamic and flexible, therefore aiming to reduce uncertainty and resistance to changes by employees, it is suggested that the new system and its functionalities be presented to all employees who will use it, including a demonstration of the benefits that will be achieved, and the public that will use the system at different levels.

b) The training will include learning from the system with specialists and initial adaptive implementation, so that the change occurs less abruptly and does not impact the work in progress.

It is necessary for a training program to understand its audience, aligning the content and methodology that will be most effective according to the functional area of the company and the needs of the public, thus reducing ineffective and misaligned training costs, making implementation and easier and faster learning, fulfilling the training objectives.

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