Under process model, organizational effectiveness is portrayed by having internal conflict where information flows easily both horizontally and vertically, and where internal functioning is smooth and characterized by trust and benevolence toward individuals.

True

Explanation:

The process model is a model that represents the work flow for achieving the company goals and objectives

In the process model, the effectiveness of an organization would be portrayed by the conflict that occurs internally. It could be the situation when the flow of the information is in a horizontal way and in a vertical way and the functioning of the operations internally is quite smooth and works with trust towards individuals

Therefore the given statement is true

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