(1 point) Tamera has been a customer of your electronics store for 5 years. She bought a DVD player
from the store and returned it 3 weeks later. Your return policy that is stated on the receipt is
that in order for a customer to receive a refund any merchandise needs to be returned within 2
weeks. If merchandise is returned after 2 weeks, the customer would receive store credit.
Tamera is requesting a refund for the DVD player. Because she has been a loyal customer,
what is the best way to handle her request?
O Refuse the claim without any explanation.
Refuse the claim and point out the store's return policy.
Honor the claim, but do so grudgingly.
Honor the claim, but tactfully point out to Tamera the store's return policy.

Bandar industries berhad of malaysia manufactures sporting equipment. one of the company’s products, a football helmet for the north american market, requires a special plastic. during the quarter ending june 30, the company manufactured 35,000 helmets, using 22,500 kilograms of plastic. the plastic cost the company $171,000. according to the standard cost card, each helmet should require 0.6 kilograms of plastic, at a cost of $8 per kilogram. 1. what is the standard quantity of kilograms of plastic (sq) that is allowed to make 35,000 helmets? 2. what is the standard materials cost allowed (sq x sp) to make 35,000 helmets? 3. what is the materials spending variance? 4. what is the materials price variance and the materials quantity variance?