What is the goal for a business in regards to customer satisfaction levels? A. To provide such outstanding service and quality that customers prefer to do
business with them again
B. That customers would at least consider returning to do business with them
again in the future
C. That customers rate them at least a 6 out of 10 in satisfaction
D. To avoid any major complaints

A. To provide such outstanding service and quality that customers prefer to do

Explanation:

Customer satisfaction is the degree to which customers are happy with the products, services, or customer experience provided by a business.  A business can establish the level of its customer satisfaction through market research, reviews, or direct feedback.

Businesses seek to understand whether their products, services, or customer care is meeting, below, or exceeding their customer's expectations. Every business desires to have happy and satisfied customers who become loyal and help in marketing the company.

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