Gregory visited a prospect for the first time this morning, chatted a while with him, engaging in friendly conversation before making a detailed and lively
presentation of the products he has to offer. He then sought to close the sale,
addressed some doubts that the client had, and still the client wouldn't
commit. What important step has Gregory missed during his time with the
client?
A. Filling out customer information forms
B. Making the presentation
C. Assessing the client's needs
D. The approach

Assume that a local bank sells two services, checking accounts and atm card services. the bank’s only two customers are mr. donethat and ms. beenthere. mr. donethat is willing to pay $8 a month for the bank to service his checking account and $2 a month for unlimited use of his atm card. ms. beenthere is willing to pay only $5 for a checking account, but is willing to pay $9 for unlimited use of her atm card. assume that the bank can provide each of these services at zero marginal cost.refer to scenario 17-5. if the bank is unable to use tying, what is the profit-maximizing price to charge for a checking account