A retail company has two departments, Womenswear and Menswear. A recent monthly income statement for the company follows: Department . Total Womenswear Menswear Sales $3,200,000 $2,300,000 $900,000 Less variable expenses 2,100,000 1,500,000 600,000 Contribution margin 1,100,000 800,000 300,000 Less fixed expenses 890,000 550,000 340,000 Net income (loss) $ 210,000 $250,000 $(40,000) A study indicates that $90,000 of the fixed expenses being charged to the Menswear department are sunk costs and allocated costs that will continue even if Menswear is dropped. In addition, the elimination of the Menswear department will result in a 15 percent decrease in the sales of the Womenswear department. If the Menswear department is dropped, what will be the effect on the income of the company as a whole? a. $395,000 increase b. $395,000 decrease c. $170,000 increase d. $170,000 decrease

Read the overview below and complete the activities that follow.apartment complexes often look for ways to recruit new tenants and retain current tenants. although apartment complexes offer the tangible benefit of shelter to their tenants, many apartment complexes also offer additional services to tenants to encourage tenants to stay or to support the rent prices. the following scenario identifies the several service gaps of a company that runs an apartment complex as well as solutions for reducing these service gaps.concept review: customers have certain expectations about how a service should be delivered. a service gap occurs when the delivery of a service fails to meet customer expectations. there are four types of service gaps: knowledge gap, standards gap, delivery gap, and the communications gap. it is important for marketers to identify these gaps and develop strategies for minimizing them.match the example or solution to the appropriate service gap category.1. wait for repairs 5. train employees well2. understand expectations 6. incentives for tenants3. do not overpromise 7. family movie night4. empower employees 8. delayed lawn careservice gap example solutionknowledge gap standards gap delivery gap communication gap