1. Explain what is meant by communication. (1) 2. Explain TWO reasons why good communication is important to a business. (4)
3. Explain the difference between one-way and two-way communication. (2)
4. Explain the difference between internal and external communication. (2)
5. Identify TWO reasons for HSBC (a bank) using external communication methods. (2)
6. Explain which method of communication would be best for HSBC to use when it wants to
communicate a change in overdraft facilities it offers to its customers. (2)
7. Explain the difference between formal and informal methods of communication. (2)
8. Explain ONE reason why effective communication is important for the marketing
department within a business. (2)
9. Identify TWO types of written communication. (2)
10. Explain TWO reasons why businesses use social media as a method of communication.
(4)
11.Explain ONE benefit to a finance department within a business of using digital
communication. (2)
12.Fi's Florist is a new florist setting up in Knutsford. Recommend communication methods
Fi should use to inform potential customers she is opening. (6)
TOTAL MARKS 31

The following balance sheet for the los gatos corporation was prepared by a recently hired accountant. in reviewing the statement you notice several errors. los gatos corporation balance sheet at december 31, 2018 assets cash $ 44,000 accounts receivable 86,000 inventories 57,000 machinery (net) 122,000 franchise (net) 32,000 total assets $ 341,000 liabilities and shareholders' equity accounts payable $ 54,000 allowance for uncollectible accounts 7,000 note payable 59,000 bonds payable 112,000 shareholders' equity 109,000 total liabilities and shareholders' equity $ 341,000 additional information: cash includes a $22,000 restricted amount to be used for repayment of the bonds payable in 2022. the cost of the machinery is $194,000. accounts receivable includes a $22,000 note receivable from a customer due in 2021. the note payable includes accrued interest of $7,000. principal and interest are both due on february 1, 2019. the company began operations in 2013. income less dividends since inception of the company totals $37,000. 52,000 shares of no par common stock were issued in 2013. 200,000 shares are authorized. required: prepare a corrected, classified balance sheet. (amounts to be deducted should be indicated by a minus sign.)

After graduation, you plan to work for dynamo corporation for 12 years and then start your own business. you expect to save and deposit $7,500 a year for the first 6 years (t = 1 through t = 6) and $15,000 annually for the following 6 years (t = 7 through t = 12). the first deposit will be made a year from today. in addition, your grandfather just gave you a $32,500 graduation gift which you will deposit immediately (t = 0). if the account earns 9% compounded annually, how much will you have when you start your business 12 years from now?

Which investment has the liquidity and can be converted into cash easily?