Which of the following statements about strategy is most accurate? A) An organization can be all things to all people because it has access to all the resources it needs to discover and satisfy the needs and wants of its target markets. B) The marketing department helps to both set an organization's direction and move it there. C) The American Marketing Association (AMA) recently has established the definition of strategy. D) Strategy is an organization's short-term course of action designed to deliver a specific customer experience while achieving its internal standards. E) Only start-up organizations must develop strategies to help them raise capital as well as focus and direct their efforts to accomplish their goals.

You have recently been made a department head of the new regional office. in getting to know your departmental staff, you have noticed that one of your inexperienced employees is not following through on assigned tasks. she is enthused about her new job and wants to get ahead in the organization. which alternative represents the most effective leadership style: a. discuss the lack of follow-through with her and explore thealternative ways this problem can be solved. b. specify what she must do to complete the tasks but incorporate any suggestions she may have. c. define the steps necessary for her to complete the assigned tasks and monitor her performance frequently. d. let her know about the lack of follow-through and give hermore time to improve her performance.