Welcome to week 12 of your course. This discussion question will help you prepare for your CLA2 paper and final CLA2 PPP. Read the CLA2 assignment listed in week 16 of the course. Then, please provide an outline that itemizes the concepts that you will include in your CLA2 paper and final PPP. Please be sure to include concepts learned in the course and any information from your CLA1 paper if applicable. Provide some brief details for each item that is outlined. Answer the following questions in a 3-5 page APA format paper: 1. If you have been involved previously as a manager of change, how would you rate yourself in terms of your handling of the need to take actions that sustain change? What have you done well? What not so well? 2. When you've been on the receiving end of the change initiatives of others, how well have they handled the need to take actions that sustain change? What have they done well? What not so well? 3. Of the various cases presented in chapter 12, which one resonates best with you? What is it about this case that you can relate to? Are there any implications for how you would act in the future? 4. How good are you at handling unanticipated outcomes? 5. If there was one main idea that you took away from chapter 12 that you believe can be of most use to you as a change manager, what would it be? 6. If you were to add an idea to the treatment of sustaining change that is provided in chapter 12, what would be your contribution?