Patricia is a team leader. When looking at an e-mail from one of her team members, Patricia noticed that the e-mail was sent at 9:30 in the evening. The next day she personally went to the employee’s cubicle and told him how much she appreciated him staying late to get the project to the client on time. Which aspect of creating a positive organizational culture is Patricia utilizing?

The options in this question are missing; here are the options:

Which aspect of creating a positive organizational culture is Patricia utilizing?

A. Rewarding more than punishing

B. Building on organization strengths

C. Emphasizing individual growth

D. Building on employee strengths

E. Providing extrinsic rewards

The answer to this question is A. Rewarding more than punishing

Explanation:

One important factor in creating a positive organizational culture is to make employees feel appreciated and recognizing their efforts. This can be achieved through the rewarding more than punishing strategy, which implies focusing on positive actions and aspects rather than on negative aspects. Besides this, as part of the recognition of positive aspects employees or members of a team are rewarded, which includes verbal praise.

This strategy is used by Patricia because she has decided to focus on the effort the employee made by sending the e-mail at 9:30 p.m. because this showed the effort he was making and how much time he is dedicating to the job. Also, as part of recognizing the employee's effort, Patricia uses verbal praise, which a reward.