In leading the push for proficient strategy execution and operating excellence, top-level managers need to take the lead on all of the following EXCEPT: a. being out in the field and seeing how well operations are going.
b. delegating authority to middle and lower-level managers and creating a sense of empowerment among employees to move the implementation process forward.
c. gathering information firsthand and gauging the progress beingmade.
d. learning the obstacles in the path of good execution and clearing the way for progress.
e. holding periodic ceremonies to honor people who excel in displaying the company values and ethical principles.