As you have seen in this chapter, some businesses seek to protect themselves from negative online reviews by slipping nondisparagement clauses into their terms of service. Then, in some cases, they sue the authors of negative posts. Lawmakers have taken note, and a new law might void such statements in small print.23 Is trying to silence online reviewers fair, or are businesses within their rights to protect from illegitimate, damaging complaints? g

Resources and capabilities, such as interpersonal relations among managers and a firm's culture, that may be costly to imitate because they are beyond the ability of firms to systematically manage and influence are referred to asanswers: socially complex.causally ambiguous.path dependent.the result of unique historical conditions.

Quantitative problem: you need $20,000 to purchase a used car. your wealthy uncle is willing to lend you the money as an amortized loan. he would like you to make annual payments for 4 years, with the first payment to be made one year from today. he requires a 8% annual return. what will be your annual loan payments? round your answer to the nearest cent. do not round intermediate calculations. $ how much of your first payment will be applied to interest and to principal repayment? round your answer to the nearest cent. do not round intermediate calculations. interest: $ principal repayment

If you miss two payments on a credit card what is generally the penalty