Business, 06.06.2020 15:58 jeanlucceltrick09

22. Communication that takes place between a manager and employees of other workgroups is called ………… communication. 23. Business depends on communication.

True or False

24. For many businesses and non-profit and government organizations, communication and information are not important to survive.

True or False

25. Strong communication skills are NOT vital for professionals in the business world.

True or False

26. Nonverbal communication means that a message is written rather than spoken.

True or False

27. Effective communication is a key to success in business.

True or False

28. Communication ability consistently ranks last among the skills that employers look for in college graduates.

True or False

29. Because of automation and restructuring, managers are likely to take care of their own writing, data entry, and phone calls rather than relying on secretarial support.

True or False

30. Form letters can be used in all business writing situations.

True or False

31. The higher you rise in an organization, the less you will be able to rely on form letters.

True or False

32. Form letters are a good solution for high-level professionals who need to deal with non-routine situations quickly and efficiently.

True or False

33. Communication is the exchange of information between a sender and a receiver.

True or False

34. In organizations, only top managers are sources of information or messages.

True or False

35. Encoding is the receiver's response to the sender's message.

True or False

36. The terms verbal communication and oral communications are interchangeable.

True or False

37. Communication must include a verbal component.

True or False

37. Decoding is the process of converting a message into symbols that people will understand.

True or False

38. The main advantage of written communication is that it provides a permanent record of a message.

True or False

39. Communication outside an organization is more important than communication inside an organization

True or False

40. The goal of establishing a favourable relationship between the sender and the receiver is appropriate for internal communication but not the external communication

True or False

Answers: 3

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22. Communication that takes place between a manager and employees of other workgroups is called ………...

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