The tendency for managers to compare the performance of divisions within a company to each other using the same metrics regardless of each division's unique characteristics is known as bias. a. surrogation b. division c. metrics dmon measures

Metrics Bias.

Explanation:

Metrics is defined as a standard of measurement while bias can be explained to occur when there is lack of fairness in arriving at a decision.

Using the same metrics within a company to evaluate the performance of different divisions where each division has its own unique characteristics will not give a fair decision and due to metrics bias as the metrics used may tend to favor some divisions more than others.

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