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Business, 03.06.2020 02:58 gabrielleteti

Most air travelers now use e-tickets. Electronic ticketing allows passengers to not worry about a paper ticket, and it costs the airline companies less than paper ticketing. However, recently the airlines have received complaints from passengers regarding their e-tickets, particularly when connecting flights and a change of airlines were involved. To investigate the problem, an independent watchdog agency contacted a random sample of 20 airports and collected information on the number of complaints the airport had with e-tickets for the month of March. The information is reported below

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