David works as a door-to-door salesperson for a company that manufactures electrical appliances. He has just met an elderly couple in their apartment. David is trying to sell an easy-to-use sandwich maker. He has spent 30 minutes explaining its benefits to his customers. He realized that the couple wants to buy the product. Which selling and customer service skill should David possess in order to close the sale? A. time management B. patience C. attentiveness D. persuasiveness

Calculate riverside’s financial ratios for 2014. assume that riverside had $1,000,000 in lease payments and $1,400,000 in debt principal repayments in 2014. (hint: use the book discussion to identify the applicable ratios.)

What do you think: would it be more profitable to own 200 shares of penny’s pickles or 1 share of exxon? why do you think that?

Indicate whether each of the following companies is primarily a service, merchandise, or manufacturing business. if you are unfamiliar with the company, use the internet to locate the company's home page or use the finance web site of yahoo. 1. alcoa inc. 2. boeing 3. caterpillar 4. citigroup inc. 5. cvs 6. dow chemical company 7. ebay inc. 8. fedex 9. ford motor company 10. gap inc. 11. h& r block 12. hilton hospitality, inc. 13. procter & gamble 14. suntrust 15. walmart stores, inc.