Business, 06.05.2020 07:41 hncriciacheichi

Curtis is the manager of a footwear store. He carefully chooses his staff members and recruits employees who are attentive, friendly, and articulate. He trains his subordinates to treat customers with respect and courtesy. This scenario illustrates that Curtis uses .
A) concertive control
B) objective control
C) bureaucratic control
D) normative control

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