After gaining widespread attention with the media, as well as popularity with teens, hoverboards made by a variety of manufacturers were found to catch fire or explode. Hoverboard sales suffered greatly as a result of which common reason for product failure?

poor product quality

Explanation: Hoverboards gaining widespread attention with the media, as well as popularity with teens, and being found to catch fire or explode during charging or use which can be attributed to poor product quality and often at times leads to product failure and loss of business as it affects customer dissatisfaction, increased operational cost, among others. In other words, poor product quality have negative impacts on customers, reduces sales and eventually revenue leading to product failure. It is therefore important that businesses incorporate features that have a capacity to meet consumer needs, providing satisfaction through the production of improved goods free from defects.

answer; test-retest;