Departmental managers at Global Industries are required to maintain written records of highly favorable and unfavorable employee actions. Which performance appraisal method is most likely used by Global Industries? rating scales critical incidents paired comparison ranking

Critical incidents

Explanation:

The critical incident method is a performance appraisal method that requires keeping written records of the employee who did something really well or something that is not really good and needs improvement.. The rating scales method is a performance appraisal method that rates employees according to the description of the event, and does not rely on the assignment of ratings or rankings. The ranking is a performance appraisal method in which the rater ranks all employees from a group in order of all their performances.

The answer is critical incidents.

Explanation: Critical incident technique is a tool for performance appraisal, when using this tool, analyses are carried out on the behavior of employees in relation to certain events in which either they performed very well and the events in which they did not perform well, and could have done better.

When using critical incident technique, the observer or manager observes and records the critical behaviors that were exhibited, the skills used, and the events that occur on the job.

Therefore, in the scenario given above, by maintaining written records of highly favorable and unfavorable employee actions, the departmental managers at Global Industries are practicing Critical Incidents performance appraisal.

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