A supervisor in a large hardware store wants to encourage his older workers to seek out on-the-job training so they will keep themselves familiarized with new products. One way to do so is to build the sense of in these older workers.

Self-efficacy

Explanation:

Self-efficacy refers to an individual's confidence in performing the behaviors necessary to achieve the results. To develop self-efficacy, the person must work on itself and this is achieved by preparing itself in the area required to be able to fulfill the tasks assigned. There is also confidence, a person who has the knowledge to solve something but who feels that he cannot do it will contribute to not doing what is expected.

A person's perception of himself influences every aspect of his life. How he carries out his activities and how he relates to others is part of this. In many companies, they try to motivate their employees so that they can be able to further develop their potential, which will lead to a better job.