Should you use a buffer or can you be direct when refusing Mr. Wright's request? a. Business is no-nonsense and being gentle when refusing a gift is not necessary. Being direct doesn't hurt. b. A buffer helps by softening the blow, for example, when a donor's gift is rejected. When in doubt, use a buffer. c. Bad-news messages always require a buffer. It's the best option when a businessperson wants to be polite.

The following accounts appeared in recent financial statements of delta air lines. identify each account as either a balance sheet account or an income statement account. for each balance sheet account, identify it as an asset, a liability, or stockholders' equity. for each income statement account, identify it as a revenue or an expense. item financial statement type of account accounts payable balance sheet advanced payments for equipment balance sheet air traffic liability balance sheet aircraft fuel (expense) income statement aircraft maintenance (expense) income statement aircraft rent (expense) income statement cargo revenue income statement cash balance sheet contract carrier arrangements (expense) income statement flight equipment balance sheet frequent flyer (obligations) balance sheet fuel inventory balance sheet landing fees (expense) income statement parts and supplies inventories balance sheet passenger commissions (expense) income statement passenger revenue income statement prepaid expenses income statement taxes payable balance sheet

4. the condition requires that only one of the selected criteria be true for a record to be displayed.

Which is one solution to levy the complexity of the global matrix strategy with added customer-focused dimensions?