As Sue explained the problems with the current permitting process, each department worked on applications without knowledge of what the other departments were doing. This is an example of due to information silos.

The correct word for the blank space is: Disjointed processes .

Explanation:

Dysfunctional business processes happen as a result of having different types of employees through different departments within a company. A business must identify them because they represent a weakness of the firm that could affect its operations.

Under such scenarios, disjointed processes are those in which each department of a company has its own working process which is not linked to the activities of the other units. When this happens, departments' reports tend to have gaps or the results that one provides do not match the outcomes of other departments that are supposed to complement each other.

answer; offer in store wine and beer samples;