Sears at one time lost sight of its mission and jumped into markets such as real estate and financial services that did not fit its strengths or core operations. This most likely occurred because Sears lacked a mission statement with the appropriate:
a. focus. b. strategic fit. c. stability. d. profitability. e. width.

E. Width

Explanation:

Mission statements are short descriptions of why an organization or company exists. It explains what it does, who he does it for and how special is he from others. A mission statement needs to have an appropriate width by defining what the company does for the customers, what the company does for it's employees and what the company does for its owners. A proper mission statement with width would have made Sears not lose sight of his mission.

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the business rule that governs the relationship is one-to-many as there are multiple customers for each agent.

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