Deborah was relatively new to her marketing position when she got into a serious discussion about customers with a colleague who had been in the marketing area for many years. This colleague argued that he had always kept the customer in mind when thinking about the product. He also argued that although branding and packaging decisions were important to the customer, the firm knew about options and issues far better than any customer. Deborah’s more modern position was different because she looked at the product decisions from the perspective of:
A. the gap between the younger generation and the older generation.
B. the benefits the customer gets from the product.
C. the impact of new technologies.
D. the changes in the media consumption habits.

For example, the upper right cell shows that if expresso advertises and beantown doesn't advertise, expresso will make a profit of $15 million, and beantown will make a profit of $2 million. assume this is a simultaneous game and that expresso and beantown are both profit-maximizing firms. if expresso decides to advertise, it will earn a profit of $ million if beantown advertises and a profit of $ million if beantown does not advertise. if expresso decides not to advertise, it will earn a profit of $ million if beantown advertises and a profit of $ million if beantown does not advertise. if beantown advertises, expresso makes a higher profit if it chooses . if beantown doesn't advertise, expresso makes a higher profit if it chooses . suppose that both firms start off not advertising. if the firms act independently, what strategies will they end up choosing? expresso will choose to advertise and beantown will choose not to advertise. expresso will choose not to advertise and beantown will choose to advertise. both firms will choose to advertise. both firms will choose not to advertise.