Business, 07.03.2020 05:35 chapmel20

The security model for Universal Containers in Private for the Case object. When a support case is raised by a user with the Customer Community licence, internal users are not able to see those Cases. Internal users in the support role need to work on these Cases. How should internal users see these Cases?
A.
Use a Public Group

B.
Use the role hierarchy

C.
Use a Share Group

D.
Use a Sharing Set

Answers: 2

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The security model for Universal Containers in Private for the Case object. When a support case is r...

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