When Tamara is alone with Michael, she tells him, "I care about your success as a sales associate and believe that the way you interact with clients is hurting your results." Tamara's criticism could be more constructive if she remembered to:
a) use "l-statements"
b) communicate her regret.
c) request a specific change in his behavior in the future.
d) address his competency in and commitment to sales.

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Christopher kim, cfa, is a banker with batts brothers, an investment banking firm. kim follows the energy industry and has frequent contact with industry executives. kim is contacted by the ceo of a large oil and gas corporation who wants batts brothers to underwrite a secondary offering of the company's stock. the ceo offers kim the opportunity to fly on his private jet to his ranch in texas for an exotic game hunting expedition if kim's firm can complete the underwriting within 90 days. according to cfa institute standards of conduct, kim: a) may accept the offer as long as he discloses the offer to batts brothers.b) may not accept the offer because it is considered lavish entertainment.c) must obtain written consent from batts brothers before accepting the offer.